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Message 31 of 504

Re: BT Webmail Feedback v2 (post 16th April release)

@sanders2378 

Did you try the suggestion in message 15?

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1,328 Views
Message 32 of 504

Re: BT Webmail Feedback v2 (post 16th April release)

Why not, it worked like a treat previously for the past 20 years plus and I was logged in continuously so only had to switch to the browser on demand.

Also, have you tried the bt mail app? It is **bleep**.

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1,325 Views
Message 33 of 504

Re: BT Webmail Feedback v2 (post 16th April release)

@alanali 

Nobody said to use the BTMail app. There are plenty other better free email apps such as BlueMail which is the one I use.

As regards why was the stay logged on box removed you would need to ask the BT email team that but I would suspect it is a security issue to keep your connection to the BT email servers open.

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1,323 Views
Message 34 of 504

Re: BT Webmail Feedback v2 (post 16th April release)

I have now. Let's see how it goes...
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1,314 Views
Message 35 of 504

Re: BT Webmail Feedback v2 (post 16th April release)

Your reply sounds like the post office Horizon helpdesk telling postmasters nothing is wrong with our system, the problem is with you stupid users!! 🤦‍♂️

1,311 Views
Message 36 of 504

Re: BT Webmail Feedback v2 (post 16th April release)

I was referring to persistent login which has disappeared since the upgrade AND lack of password reveal button, so that I can see I have typed the correct password now that I have to login every fecking time!

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1,297 Views
Message 37 of 504

Re: BT Webmail Feedback v2 (post 16th April release)

Its not my system and I never used that term but if it fits you who am I to argue with you.

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1,222 Views
Message 38 of 504

Re: BT Webmail Feedback v2 (post 16th April release)

@gg30340
Ended up taking your advice, downloaded Outlook mail client app onto my mobile and configured the client as IMAP as I just couldn't be bothered having to put up with the BT web browser interface upgrade issues.
I was relieved to see all my web client folders including Spam and Trash visible in Outlook. 👍
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1,212 Views
Message 39 of 504

Re: BT Webmail Feedback v2 (post 16th April release)

@alanali 

Good. Glad you set it up as an IMAP account and not a POP3 account. If you had set it up as a POP3 account all your email folders and emails on the BT servers would not have been replicated and synchronised with those on webmail.

They would still be on the BT servers and accessible in webmail but anything you did on either webmail or your POP3 email client would not be replicated on the other. ie delete an email in POP3 it would not be deleted in webmail and vice versa.

If you have more than one device, if you set up an email client as IMAP on all your devices they will all be fully synchronised, ie what you do on one device will show the same on the other devices and in webmail where as on POP3 it would only show on the device that you made the change on.   

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1,111 Views
Message 40 of 504

Re: BT Webmail Feedback v2 (post 16th April release)

  • I can confirm that the overly wide left-hand pane is still there and, if adjusted, the width is not remembered.
  • The interface appears to be a little faster
  • There are no problems that I can see with composing e-mails - no jumping cursor, backspace problems, word wrapping, font issues or anything else. But then I've never seen any of those reported problems myself.
  • The triple-click problem I reported appears to have been fixed. Now, a double-click on an e-mail is sufficient to open it within its own window.
  • I still don't like the representation of embedded images when they are not shown automatically particularly larger images. The envelope icon is magnified to become very blurry and rather ugly to look at like this:

ShaunOM_1-1713433145137.png

I prefer the previous approach where an almost empty square was shown with a little graphic in the top-left corner like this:

ShaunOM_0-1713433106953.png

But maybe it's just me as I haven't noticed any other comments about this.

So congratulations to the development team on some signs of improvement.
May it continue.

 

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