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Message 11 of 15

Re: BT internet email

The Windows Mail app is being replaced by a new app called Outlook.

What do you mean by “I access BT internet via BT app”? BT don’t provide a BT Email app for Windows only for iOS and android devices. You seem to be accessing BT Mail via a web browser not a mail app.

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Message 12 of 15

Re: BT internet email

Yes, via Edge. email.bt.com
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Message 13 of 15

Re: BT internet email

I use Edge to go to email.bt.com

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Message 14 of 15

Re: BT internet email

Then try using a separate mail client/app.

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Message 15 of 15

Re: BT internet email

Will do. Thank you for your patience!
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