cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,670 Views
Message 1 of 6

Delete Button.

Go to solution

The Delete button has disappeared from the top toolbar on Mrs. N's email page.  Mr's N is a numbnut with PC's and I'm only very marginally better so unable to help her get it back.

0 Ratings
Reply
5 REPLIES 5
1,648 Views
Message 2 of 6

Re: Delete Button.

Go to solution

Have you tried logging off from her email account and then logging back on?

0 Ratings
Reply
1,615 Views
Message 3 of 6

Re: Delete Button.

Go to solution

Hi @John_N is she using BT webmail or another program to view her emails? 

Thanks

Neil

0 Ratings
Reply
1,601 Views
Message 4 of 6

Re: Delete Button.

Go to solution

We both use BT mail.  This is from my screen, the delete button at the end has disappeared from Mr's. N's.

John_N_0-1700227312368.png

 

0 Ratings
Reply
1,594 Views
Message 5 of 6

Re: Delete Button.

Go to solution

I suspect she has changed the font size in the browser. Is it there if you click on the 'more' drop-down?

0 Ratings
Reply
1,569 Views
Message 6 of 6

Re: Delete Button.

Go to solution

Looks like we might have solved it.  There seemed to be some sort of advertising block compressing the available width (Mrs. N prefers a square format screen) for radio buttons.  Anyhow, we got something off Google, tried to follow it and the block disappeared restoring the delete button.  Fingers crossed.

John_N_0-1700249349660.png