E-mails not sending/error codes

[PeteB3]

I use Outlook/BT email to handle e-mails.  Periodically, e-mails sit in my outbox for a day or so and I'm getting error codes 0x800CCC0F and 0x800CCC0E.  I have followed the tips BT Help page to resolve from the  to no avail.  Any assistance to resolve would be appreciated.

[Christopher_G]

Hi @PeteB3 

Where do you see these error messages? Is it through Outlook or BT webmail?

Chris

[PeteB3]

Hi Chris
Thanks for your interest. Through Outlook.
PeteB

[Christopher_G]

Thanks, @PeteB3 

Do the emails send OK through BT Webmail?

Chris

[PeteB3]

Hi Chris
Yes.
PeteB

[Christopher_G]

OK, thanks @PeteB3 

Have you tried removing and re-adding the account through Outlook?

I've found some steps on the Microsoft Community that may help you.

Chris

[PeteB3]

Hi Chris
Not yet, but I think that might be my next step and I'm sure the 'how to' steps on the link you sent will help. Thank you for that.
PeteB