Email hacked

[MargPingu]

HI, my email account is sending emails that I did not write.  I am unable to access my BT Account as it keeps telling me my password is incorrect.  When I try the forgotten password link, the security number  email are not coming into email.

I am going around in circles on the BT website and don't know wat to do.

[DavidM]

Hi @MargPingu and welcome to our community.

Thanks for posting. I'm sorry you're having problems with your email account. I'll be happy to take a closer look at this for you. Please check your inbox for my message and drop me over a reply with the details.

Cheers

David

[DavidM]

Hi MargPingu,

Just a quick line. Have you had a chance to look at this? Can you get back to me and let me know?

Cheers

David

[DavidM · Accepted solution]

Thanks for sending over the details @MargPingu 

I'm glad I was able to get this sorted for you. Post back if you have any other problems.

All the best

David