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Message 11 of 15

Re: Error when sending email to a BTOpenWorld.com account

Some good news I think! I have has some of the missing emails from the last 48 hours (from gmail.com, googlemail.com and others) coming through just now. I also sent myself am email from Google and that arrived immediately.

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Message 12 of 15

Re: Error when sending email to a BTOpenWorld.com account

Sorry, missed that.

Unfortunately, btopenworld addresses were only used for a short period of time in-between periods of btinternet address format. I suspect BT would like to get rid of the btopenworld format completely.

I imagine that the number of people still using the format is very small.

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Message 13 of 15

Re: Error when sending email to a BTOpenWorld.com account

Well, I am very pleased to report that the emails that didn't arrive yesterday from gmail accounts have just now been delivered to me and my wife.

So K0202 I give you a big pat on the back! Thank you so much.

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Message 14 of 15

Re: Error when sending email to a BTOpenWorld.com account

Thanks. I have also received some of the missing emails from the last 48 hours (from gmail.com, googlemail.com and other domains)!

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Message 15 of 15

Re: Error when sending email to a BTOpenWorld.com account

Hi Everyone,

 

I raised this with the email team this morning and they've confirmed that it should now be fixed for everyone. I'm sorry for any inconvenience caused.

 

Neil