Hello,
I'm trying to solve the never ending issues of bounced emails when emailing from btinternet.com with a custom domain to gmail people.
I've setup the SPF as follows on the custom domain as a TXT record. It is the only SPF record.
v=spf1 include:spf.protection.outlook.com include:btinterent.com -all
But I can see in the header of emails send from my dad to me...
Received-Spf: permerror (zohomail.eu: Error in processing SPF Record) client-ip=213.120.69.111; envelope-from=hisEmail@customDomain.org.uk; helo=re-prd-fep-045.btinternet.com;
So I'm not sure my SPF is setup correctly.
Also, do I need to setup a DKIM record/signiture... but do I do this with BT Mail.
Thanks!
Dom Boston
Solved! Go to Solution.
See link which may help.
BT Email - best practices for postmasters and senders of email | BT Help
@dominicboston27 if that's a copy and paste of your SPF record, you have a typo in the record.
Try
v=spf1 mx a ip4:213.120.69.0/24 a:btinternet.com ~all
No, it's the address range of the BT email servers.
Works for me using Ionos.
I thought likewise (I knew nothing about "SPF" first thing this morning but I'm learning a lot 🙂)
However,"liquorice" kindly posted this link elsewhere :-
https://flowmailer.com/en/resource/dissecting-the-spf-record
And that says that the "include" should refer to the domain where your SPF record is specified.
Just adding the details above to my DNS didn't seem to work for me but then I added an "Include" with my domain name (as below) and (so far !) I think it has worked.
v=spf1 mx a ip4:213.120.69.0/24 a:btinternet.com include:<my domain name>.com ~all
Many thanks to "liquorice" 🙂
Thank you, this was the solution that worked. I think that the important bit was the last bit, as I had the other parts in before it worked. include:<my domain name>.com
v=spf1 mx a ip4:213.120.69.0/24 a:btinternet.com include:<my domain name>.com ~all