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Message 1 of 2

Mobile repeatedly and randomly asks for password

Random days, mobile access says problem signing into account. I enter password as per instructions and same error. Happens about twice a week for up to two hours, but today now 3 hours and no access. 

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Re: Mobile repeatedly and randomly asks for password

Hi @HarbingerWOD, sorry that this keeps happening. If it's still happening or if the problem recurs at a later date again please contact our Mobile Technical team by calling 0330 1234 150 and they'll be happy to help you.

Cheers

John 

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