@DavidMwrote:Hi all,
Quick update. AVG have confirmed this should now be sorted. Can you all check and let me know.
Cheers
David
Hi David, I have just removed the 'exception' I created yesterday, and can confirm all seems to be OK now. Many thanks to you & BT for reacting so quickly...
Hi confirm both myself and my husband can now log in
thank you for your help
Must admit that I'm impressed at such a quick & efficient line of communication between AVG and BT. I went onto the the AVG help forum last night to report the issue, but it was shut due to maintenance! LOL
Hi @AtTen24
Thanks for letting me know. Glad I was able to get those stress levels down for you.
Cheers
David
Solved now, I used the workaround with adding bt's email to my AVG exceptions. Glad to know I wasnt the only one