You are not alone; what you describe is true and I have become frustrated too with the change. Why? Who knows. When did this change? I don't know but I used to create PDFs from printing emails for security purposes. Now right clicking on the email gives you the option of Print but only one page with the frame, not the whole emall.
Extremely annoying!
Double click on the email and it will open in a new page which will allow the whole email to be printed.
The other huge frustration about the micky mouse system is that when composing or responding to an email the message box can no longer be expanded to full screen. I do like to work BIG.
Secondly although the new system has been in existence for some months now whilst working message boxes still continually appear typically stating, "We are experiencing problems at this moment in time".
Anybody who has worked in I.T. for any length of time will know that these little annoyances are very easily rectified.
It's all down to money.
Please do not use such a large font. I am using a mobile device and I am finding it a PITA having scroll through your message in order to read it to the extent that I can no longer be bothered reading them if it doesn't change.