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Message 1 of 5

Re: Managing BT Email now migrated to EE

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Hi,

not sure who or how to contact anybody about this, but having the same issue since transferring over.

 

 

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Message 2 of 5

Re: Managing BT Email now migrated to EE

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@4ndyR00 

As you are now an EE customer, you need to post on the EE forum https://community.ee.co.uk/

EE are a separate company within the BT Group.

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Message 3 of 5

Re: Managing BT Email now migrated to EE

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 It is the BT element that i still have that isnt working though. I can see my broadband and everything has move if i login with my BT id, if i select the EE account in my bt it says manage email but then says i am not the account holder.

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Message 4 of 5

Re: Managing BT Email now migrated to EE

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Try calling or messaging the technical support team on this link Fix email | BT Help

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Message 5 of 5

Re: Managing BT Email now migrated to EE

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My problem was fixed by BT support team. They moved the email product back to my original BT account. As far as I understand the situation New EE does not offer an email account. 

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