@NeilO Hi
Please could you send me the fix for this problem also.
I have the exact same issues since migrating to EE.
Many Thanks
Solved! Go to Solution.
I'd recommend calling or messaging the technical support team on this link Fix email | BT Help
They should be able to fix this.
See this post
https://community.bt.com/t5/Email/Re-Managing-BT-Email-now-migrated-to-EE/m-p/2388622#M114597