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Message 1 of 2

Repeatedly locked out of email

Repeatedly locked out of email
 
 

BT keeps locking my account for the usual Suspicious Activity reason.

Keep resetting the password, now gotten to the stage it is utterly hacking me off.

Works  for a short period (as short as 10 minutes) and then, what do you know, it locks again. Tell me what the heck are you up to.

So, BT, give me a clue, how do I stop YOU continually blocking MY account, change to another provider for all my broadband and telephone requirements, wasted too much time on this.

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Message 2 of 2

Re: Repeatedly locked out of email

I have the same problem. Was on holiday and had to reset about 20 times! Crazy.

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