So, I've been trying for 3-days to connect my windows desktop version of MS Outlook to my BT email account, via IMAP.
In desperation, I've also also downloaded and installed MS Outlook Android and Bluemail Android on my phone, both of which also fail to connect.
Accessing my BT email via my browser works just fine.
Following advice on the forum, I have changed my email password, and also tried a myriad of IMAP and SMTP settings, including port numbers and server settings. None of which have worked.
As an example, when setting up my account on MS Outlook Android, I use the following settings:
IMAP Incoming Email Server: mail.btinternet.com
IMAP Port: 993
IMAP Security type: SSL/TLS
IMAP Username: my full email address
IMAP Password: as per the password I use to login to my BT email via my browser (which works fine)
SMTP Outgoing Email Server: mail.btinternet.com
SMTP Port: 465
SMTP Security type: SSL/TLS
SMTP Username: my full email address
SMTP Password: as per the password I use to login to my BT email via my browser (which works fine)
When doing the above, I get the following error message: btinternet unable to add account, server address is not valid
Can someone please assist?
Thanks in advance, Matthew
