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Message 21 of 23

Re: We are experiencing issues with the service, please try again later.

It was not your browser or device that was suggested to be turned off it was your BT Hub. 

Try turning it off for 30 min.

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Message 22 of 23

Re: We are experiencing issues with the service, please try again later.

That is also switched off at night.

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Message 23 of 23

Re: We are experiencing issues with the service, please try again later.

Hi @fanitot 

Thanks for coming here. 

If this happens after turning of the router, please get in touch with our technical support team and they will get this looked into for you. 

Leanne.

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