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Message 1 of 13

Why am I still getting junk mail to my old btinternet email?

Even when I was with BT I asked them to delete my btinternet em address. I continued to get emails to my Apple devices. Now I have left BT all together and I am still receiving the scam emails. I shall complain to ofcom if it doesn't stop.

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12 REPLIES 12
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Message 2 of 13

Re: Why am I still getting junk mail to my old btinternet email?

Why do you keep accessing the address? Just delete the address from your devices.

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Message 3 of 13

Re: Why am I still getting junk mail to my old btinternet email?

It is not on any of my devices. Thank you
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Message 4 of 13

Re: Why am I still getting junk mail to my old btinternet email?

So how are you receiving the emails?

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1,835 Views
Message 5 of 13

Re: Why am I still getting junk mail to my old btinternet email?

Are you using a mail client that is still configured to receive mail sent to  your old BT address? 

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Message 6 of 13

Re: Why am I still getting junk mail to my old btinternet email?

That BT address was supposedly cancelled by BT ages ago. The BT em address is not on any of my devices

 

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1,826 Views
Message 7 of 13

Re: Why am I still getting junk mail to my old btinternet email?

I wish I knew. I put a review on Trustpilot and the responded to post my issue on here. I keep getting the same response. So not helpful at all. 

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1,809 Views
Message 8 of 13

Re: Why am I still getting junk mail to my old btinternet email?

If you don't use the email address (so aren't logging into it) and it's not configured on your devices, how do you know it's receiving junk/spam?

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1,802 Views
Message 9 of 13

Re: Why am I still getting junk mail to my old btinternet email?

Exactly

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1,799 Views
Message 10 of 13

Re: Why am I still getting junk mail to my old btinternet email?

Do you mean like "forward to"?

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