Why am I still getting junk mail to my old btinternet email?

[LizzyGS]

Even when I was with BT I asked them to delete my btinternet em address. I continued to get emails to my Apple devices. Now I have left BT all together and I am still receiving the scam emails. I shall complain to ofcom if it doesn't stop.

[licquorice]

Why do you keep accessing the address? Just delete the address from your devices.

[LizzyGS]

It is not on any of my devices. Thank you

[licquorice]

So how are you receiving the emails?

[PeterE17]

Are you using a mail client that is still configured to receive mail sent to  your old BT address? 

[LizzyGS]

That BT address was supposedly cancelled by BT ages ago. The BT em address is not on any of my devices

[LizzyGS]

I wish I knew. I put a review on Trustpilot and the responded to post my issue on here. I keep getting the same response. So not helpful at all. 

[He-Man]

If you don't use the email address (so aren't logging into it) and it's not configured on your devices, how do you know it's receiving junk/spam?

[licquorice]

Exactly

[LizzyGS]

Do you mean like "forward to"?