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Message 1 of 10

bt email app says upgrade available but does nothing

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Greetings

Anyone else out there getting a menu  message saying upgrade available, taking me to itunes then does nothing. I am paying for premium service and finding this annoying.

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Message 2 of 10

Re: bt email app says upgrade available but does nothing

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If you are using an Apple device you would be far better using the Apple email app that is preinstalled on your device. It will be far better than the BTMail app.

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Message 3 of 10

Re: bt email app says upgrade available but does nothing

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Greetings

i prefer bt app as it is auto push, whereas apple app checks every 5 mns. If apple app was push, then I would use it.

 

thanks for response

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Message 4 of 10

Re: bt email app says upgrade available but does nothing

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You can't wait 5 minutes for an email????? Wow.

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Message 5 of 10

Re: bt email app says upgrade available but does nothing

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@licquoricewrote:

You can't wait 5 minutes for an email????? Wow.


@licquorice There are a few sites that send one-time passcodes with a 5-minute expiry time, but wouldn't a good mail client have a "collect now" button? 

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Message 6 of 10

Re: bt email app says upgrade available but does nothing

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Err yes, they all do . That is different to push.

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Message 7 of 10

Re: bt email app says upgrade available but does nothing

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All, I know how to pull an emails The problem is with bt app. Not after a workaround, looking for app to be fixed.

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Message 8 of 10

Re: bt email app says upgrade available but does nothing

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Search the App Store directly for the app.

As an aside you can push email from Apple's app but don't know if BT Mail is supported. But you can fetch at any time with a simple swipe down.

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Message 9 of 10

Re: bt email app says upgrade available but does nothing

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Hi @wilsonms,

We'll get that sorted but it may take a day or two.

Thanks

DanielS

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Message 10 of 10

Re: bt email app says upgrade available but does nothing

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@DanielS 

Sorted, many thanks