on 08-11-2022 22h34
Anyone got problems with connection and password prompts for outlook & imap? webmail working
Solved! Go to Solution.
on 08-11-2022 22h47
Are you a BT Broadband customer or paying for your email through a BT Premium email account?
on 08-11-2022 22h50
My Dads account, pretty sure he's paying the for the premium. Whats the best way to check?
on 09-11-2022 8h30
Check on his MyBT. He should be paying £7.50 per month if he has BTMail Premium and if you go to his My Products in MyBT then the Mail section it will show which service he has.
on 23-11-2022 12h20
Turned out there is some kind of problems when you change your password. Outgoing mail server took 24 hours or so to acknowledge the new password
