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Message 1 of 5

sending email

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When forwarding emails all the original formatting and pictures disappear, usually rendering message illegible - Why? What to do to fix it?

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Message 2 of 5

Re: sending email

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Stop using webmail and use a mail client (app) instead. Mozilla Thunderbird is free and highly regarded.

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Message 3 of 5

Re: sending email

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Thanks.
Except I don't like Mozilla, BT mail used to work fine with webmail and I use webmail without issues with all my other email addresses, So why has BT messed this up? Isn't there a fix for webmail?
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Message 4 of 5

Re: sending email

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Make sure that you have "Compose Messages in Rich Text Format" selected in your settings.

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Message 5 of 5

Re: sending email

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Great, thanks
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