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Message 1 of 2

All emails to @BTinternet.com being blocked

I run a pensioners club and suddenly all @btinternet.com messages are being blocked whether I send from the distribution list or individually. (it is a gmail account). I can receive   @btinternet.com messages, but replying results in a 554 Message rejected for policy reasons (2.1.2.3)  . I have tried writing to the [email protected], but this also returns the same blocked message response. I have called the BT help line but they blame Gmail.... but this obviously not the case as emails to other providers are not being blocked. I have also contacted gmail and they blame BTInternet.  I really need to be able to contact my elderly  pensioners and email is the only way I can do so. Can anyone help or offer any suggestions.  

Many thanks

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Message 2 of 2

Re: All emails to @BTinternet.com being blocked

Hi @Havago 

Thanks for coming to the community. 

I would like to get this looked into by the relevant team and have sent you a private message for some extra details. 

Leanne.

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