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Message 11 of 15

Re: How Do I Turn Off Two Step Authentication

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Hi Chris,

No, I had not overlooked using another e mail client but it occurred to me to maybe move on to a cheaper provider. I am on Fibre2 at present at £43.99 per month. I only use it for a few emails and surfing the net. I don't watch or download any films, play games etc etc so maybe I can get a cheaper deal in view of what I use it for

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Message 12 of 15

Re: How Do I Turn Off Two Step Authentication

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Keep in mind that if you move to a new provider your BTMail email account will be downgraded to BTMail Basic which can only be used on a web browser and it will still have 2FA so there will be nothing to gain as regards your wanting to turn off 2FA on your email account.

 

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Message 13 of 15

Re: How Do I Turn Off Two Step Authentication

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if this for email use the  thunderbird client 

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Message 14 of 15

Re: How Do I Turn Off Two Step Authentication

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@Trevskywrote:

Hi Chris,

No, I had not overlooked using another e mail client but it occurred to me to maybe move on to a cheaper provider. I am on Fibre2 at present at £43.99 per month. I only use it for a few emails and surfing the net. I don't watch or download any films, play games etc etc so maybe I can get a cheaper deal in view of what I use it for


Reference the above. I may be wrong but I think you may have misunderstood when it was mentioned to use an email client. An email client is not an email service such as BTMail or gmail.

At present you are using a web browser (webmail) to access your BTMail account. Webmail can be accessed anywhere in the world and by anyone who has knowledge of your email password.  That is why you are having to use 2FA during the log on process to ensure that it is you accessing your account and not a hacker.

An email client is a stand alone program that you use to access your BTMail account. It is installed on your computer or mobile device and because it can only be used on those devices which are controlled by you, it does not require 2FA because unless your device has been stolen and you have not protected access to the device with a password or PIN the thief will not be able to use the email client.

There are numerous free email clients available for both computers and mobile devices.

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Message 15 of 15

Re: How Do I Turn Off Two Step Authentication

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Hi gg30340, my sincere apologies as I had misunderstood the info about an e mail client.

I understand now. Many thanks for the guidance

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