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Message 11 of 22

Re: Is email down agian

BT told me about adding btinternet to outlook as a work around a few months ago. That seems to be working. 

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1,822 Views
Message 12 of 22

Re: Is BT email down at the moment?

It is only webmail that is down. It is working on email clients and email apps.

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1,794 Views
Message 13 of 22

Re: Is email down agian

I'm getting that aswell
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Message 14 of 22

Re: Is email down agian

I understand it is a fault in the Microsoft 'updates' to the opening pages.......

I trust an expert will appear and explain the technicalities!!! 

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1,590 Views
Message 15 of 22

Re: Is email down agian


@EJBwrote:

I understand it is a fault in the Microsoft 'updates' to the opening pages.......

I trust an expert will appear and explain the technicalities!!! 


It's broken. It will be fixed!

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1,508 Views
Message 16 of 22

Re: Is BT email down at the moment?

  • On the BT Mail app when I hit Login to BT Email the screen swipes left then comes back to the same view without giving the option to put in your details. After uninstalling and reinstalling it is still doing the same. I'm also having trouble getting in to the EE TV app.
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1,506 Views
Message 17 of 22

Re: Is email down agian

The message from BT currently says

https://www.bt.com/help/check-service-status

We're aware of login issues with BT Mail on webmail and via the BT Mail app. You may not be able to login until this is resolved. We’re working to get them sorted as soon as possible. You can still access BT Mail via clients such as Outlook Express.

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1,364 Views
Message 18 of 22

Re: Is BT email down at the moment?

The server at prod-btemailauth.bt.com is taking too long to respond

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1,338 Views
Message 19 of 22

Re: Is BT email down at the moment?

Just started working again for me.

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1,234 Views
Message 20 of 22

Re: Is email down agian

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