SMTP stopped working after changing Broadband speed

[Peter_W]

Thanks @David_W102.

Whilst there's a fair chance it could be something at our end, I've still flagged this with our team so we can double check everything at our end too.

If I require any further details or get any updates I'll be sure to let you know, too!

Peter

[David_W102]

Thanks for that - Toob have closed the tickets I had open re this issue. But emails are still processing very slowly. Would appreciate any further checks BT server-wise ??

[David_W102]

Hi - I'm not currently with BT Fibre but am with a co called Toob. I do have a premium email account with BT though.

For a while I was with TalkTalk (FTTC) which worked fine with my BT email service. So recently I moved to Toob for their Full Fibre service which works great but I have noticed that emails sent (SMTP) are taking a while to process and send. Receiving emails is fine. I haven't changed any of the settings on my email client (Thunderbird, but have also tried Outlook). 

Tests using a web based client are fine with emails sending immediatly. I have also removed the Toob router and fibre connection and used a mobile phone hotspot which again was fine with emails being sent immediatly. 

Wonder whether anybdy has come across this weirdness...

[licquorice]

Obviously a problem with Toob's IP address pool.

[David_W102]

Thanks, I did try doing some checks , openssl s_client, which appeared to indicate everything was OK. 

[licquorice]

You received the same reply on this thread.

[David_W102]

How do I get them to do anything about their IP address pool ?

[licquorice]

Talk to TOOB, nothing to do with BT.

[David_W102]

They say its BT !

[licquorice]

Of course they do.