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Message 51 of 145

emails received full of gobbledegook with no sender name

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I use Outlook on the desktop. All emails sent to my Btinternet address appear with all the codings, programming, etc that comes with an email, with no sender name or subhect appearing. Emails sent to my other email addresses appear correctly.  This started yesterday.

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Message 52 of 145

Re: Received email with no sender, no subject and message converted to plain text

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Glad I am not alone!!!!!

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Message 53 of 145

Re: Received email with no sender, no subject and message converted to plain text

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Task '<user name redacted> - Receiving' reported error (0x800CCC90) : 'Your incoming (POP3) email server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: .'

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Message 54 of 145

Re: Emails received full of gobbledegook with no subject or sender name

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I have exactly the same problem, on both my own and my wife's PCs, starting yesterday afternoon.

We both use the Classic Outlook email client (POP3 protocol):
- all emails sent to my @btopenworld.com address appear with no subject and no sender
- the body of the email is scrambled
- emails sent to my other address are fine

At the moment we have resorted to using BT webmail, but this is playing havoc with my Outlook email filing system!

Presumably this is a BT server issue of some kind...

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Message 55 of 145

Re: Received email with no sender, no subject and message converted to plain text

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If it is a BT server problem try turning your BT hub off for 30 minutes and when you turn it back on you will have been issued with a new IP address and hopefully connected to a different email server.

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Message 56 of 145

Re: Received email with no sender, no subject and message converted to plain text

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Good call, will give that a go. Thanks
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Message 57 of 145

Re: Received email with no sender, no subject and message converted to plain text

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We are experiencing this problem as well. Using outlook express with pop3. No email sender, subject and nonsense text in the main email.

Web mail works fine. Any advice?

 

Thanks.

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Message 58 of 145

Re: Emails received full of gobbledegook with no subject or sender name

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Probably of no consolation, but it's not a universal problem.

POP3 is working fine for me on Outlook 2010

Probably linked to this thread https://community.bt.com/t5/General-email-queries/Received-email-with-no-sender-no-subject-and-messa...

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Message 59 of 145

Re: Received email with no sender, no subject and message converted to plain text

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Since yesterday my mail has X-VadeSecure-Status in the subject field and plain text as content which is almost unreadable.

I've tried reinstalling Outlook and many other possible fixes.  Microsoft suggests it's server spam filtering?  How can I get this fixed?

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Message 60 of 145

Re: Received email with no sender, no subject and message converted to plain text

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Have you tried the suggestion in post 53?

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