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Receiving Emails

I receive a lot of emails in my BT mail box, mainly junk, every day, most of them are deleted, yet emails from my friends including my wife are not coming through.

I check my Spam folder just in case they have landed there but nothing.  So why am I receving mainly junk mail without any limit, (When I have been away or not checked my email, I have had over 150 emails in my inbox) but emails I have been waiting for ie. family and friends have not come through.

I would appreciate some help in this as it is causing me a lot of problems 

Regards to all who read this  Graham

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