Re: Additional Free Digital Voice Adapters - Page 2

JimB1 · ‎20-09-2023

Thanks for all of your replies.

Jane2018 · ‎24-09-2023

I think as many of use do not want Digital Voice at all and it is much worse than what we have, BT should be required to send an engineer free of charge to our homes to do the whole switch over, deal with all our phones and teach us how to use it all. Eg we have phones in about 5 rooms currently which works very well. I don't want to spend a second once Digital Voice is forced on me on doing anything at all. I don't even begin to understand the terms used in the help posts although I appreciate others are trying to help.

I don't even know if Digital Voice will refuse to show my number to a caller - a feature I do NOT want, but may be the default. I just want everything to be as it now is.

iniltous · ‎24-09-2023

I don't even know if Digital Voice will refuse to show my number to a caller - a feature I do NOT want, but may be the default. I just want everything to be as it now is.

This makes no sense, a caller has called you , they entered your phone number into their phone to contact you , ergo they know your number , they called it , if what you mean is you want to see the phone number of the person calling you ( which is the opposite of what you posted ) CLI , calling line identification, and caller display are no different on DV to what you currently have , if you want your number forwarded on calls you make so the recipient can see your number on their compatible phone , that is still the same , if you want to disable it so your number isn’t forwarded AFAIK that is still an option either on a per call basis or can be set to be permanently withheld.

gg30340 · ‎24-09-2023

Why don't people who "don't want Digital Voice" realise it is not compulsary. It is only BT who offer Digital Voice.

If you don't want it try searching around to find a phone company who will suply you with an analogue phone line. You won't find one but please try.

While you are at it could you also look for an analogue TV service rather than the digital one that we had to change to at our own cost and a dial up broadband service not to mention the old analogue mobile phone service instead of the digital service we must use now!

Digital phone service is here to stay so rather than moaning about it look for solution rather than problems and move on!

https://www.bt.com/broadband/digital-voice

gg30340 · ‎24-09-2023

@JimB1 wrote:
I already have a Panasonic DECT set plugged into the single adapter provided.

Plug your DECT base station into the Smarthub and your cordless phones will all work as they do now and use the Digital Adaptor in one of your sockets and plug your corded phone into that.

Jane2018 · ‎26-09-2023

BT says a feature of digital voice is that my number will be withheld from callers. I do not want that. I found today on the BT website that apparently it is something I can switch on or off but I still am not 100% sure if it is going to be automatically like that or I have to take an active step. https://www.bt.com/help/landline/digital-voice--how-do-i-use-my-calling-features- I just want to know the default position on that issue as at the switch over as to "Permanent Withhold Number". I just want to cross off things off my list of what I will need to do or not to do so I have control and certainty. Is permanent controlled number on or off when you get digital voice - which is the default setting?

Jane2018 · ‎26-09-2023

I know. Not everyone can cope with change as well as others and sometimes it is about having a full time job and also caring for a family and having thousands of things to do every single day with hardly a second free. Digital Voice seems occasionally to weigh on me as something else in my life like cleaning the toilets and doing my work what is yet another burden that will involve time and thought rather than the landline I have plugged in and used without very many changes since I first became a BT customer in the 1980s. If it wll be better I will get used to it and be fine. if it will not be eg cannot easily use phones in other rooms or line sound not as clear as our broadband cuts out once a day etc etc then it will be a change for the worst on a personal basis. It doesn't run in power cuts etc etc. I am still waiting to see a single thing about it that is better than what I have now.

licquorice · ‎26-09-2023

Permanent withheld number is just another feature that you can initiate if you so wish. The default is off.

You are making a mountain out of a molehill over the change to Digital Voice.

I have been on DV for a few months and it is perfectly fine. My technophobe wife hasn't even noticed the difference.

Jane2018 · ‎26-09-2023

Thanks. That is exactly what I wanted to know on that point - that that feature was something I would have to turn on actively. I wish the email BT had sent me had said that.

I just want things to get easier, better and cheaper than before but that so far has not happened.

gg30340 · ‎26-09-2023

Your calls will not be cheaper. You will pay the same the call package you have at present.

If you read the FAQ that has been posted many times on the forum or search the Internet for BT Digital Voice you will find the answer to your many questions and you will see that there is nothing to worry about.