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Message 1 of 6

Call diversion

Apologies for re-running an existing theme.

I have been moved over to Digital Voice, with my landline plugged into the back of a BT Smart Hub 2.

With my current BT package, I understand that call diversion is free and want to divert incoming landline calls to my mobile.

My BT broadband package includes a 700-minute calling plan.

I now have an EE mobile contract (was BT until the ‘merger’ with EE). This includes unlimited standard minutes & texts in the UK.

What I want to confirm that this service is free. In other words, there is no charge to divert calls from my landline to the EE mobile.

I’ve looked at the FAQs/Community site and the answer is not at all clear.

I am looking for a definitive, ‘non-politician’ answer.

Please help if you can.

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Message 2 of 6

Re: Call diversion

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Message 3 of 6

Re: Call diversion

Thanks for the reply, but this is an automated response which tells me nothing new.

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Message 4 of 6

Re: Call diversion

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Message 5 of 6

Re: Call diversion

Thanks for the response - once again this is all standard stuff. There is reference to call to BT Mobile..........as far as I know, BT Mobile is no longer available which is why I was re-contracted to EE.

It just not clear !!

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Message 6 of 6

Re: Call diversion

  • The facility is free, you will use your 700 minute inclusive package first, then pay the usual call charges.
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