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Message 1 of 3

Caller ID only working for landline numbers

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Hi

Just been moved across to Digital Voice and found that the CLI is only working for landlines, any mobiles the number does not come through.

When I check MyBT CLI is enabled and it was working before we were switched over (Thursday)

Any help would be much appreciated

regards Steve

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Message 2 of 3

Re: Caller ID only working for landline numbers

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Message 3 of 3

Re: Caller ID only working for landline numbers

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Ok I used the chat function and they reapplied caller display - it is now working!

Turning IT off and on again works once again ...

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