I am using BT Graphite 2100 cordless DECT phone. The base is paired with 5 handsets therefore all handset channels are in use. I need to replace this “BT Graphite 2100” with a “BT Elements 1K” DECT cordless phone (with 5 handsets as before). I have all the kit for the Elements system. My husband and I are both disabled so we need help with this transfer. The BT Techs are coming on Tuesday to set up a new broadband router. I’m hoping they’ll also help with the new Elements phone set-up.
We are completely dependent on ‘phone and broadband. We need a quick and simple change from Graphite to Elements. We need to simply unplug the Graphite system, set up Elements system (including all five handsets), connect the base to our BT Master Socket 5C and, fingers crossed, carry on as before.
For this reason, I want to charge the batteries in all the Elements handsets before the Techs arrive. Can I do this? Can I leave the base unplugged for now and charge the new handsets on their chargers without them searching and searching for a base station? Will they try to connect to the Graphite base station, which will still be in use and transmitting while the Elements handsets are charging. If I turn off the Elements handsets (by holding the End call/on or off button) will they charge without searching etc?
We can’t be without ‘phones. We have a connection to City Wide Alarms which we can alert by pressing a button on a lanyard if we need help. We are on the BT priority list.
I’m sorry if this is not as clear as it should be. I’m in my late seventies, not very experienced in this sort of thing and get anxious about change. I will very much appreciate advice. Thank you.
