Compatibility of different cordless landline phones

[fiogob]

I am having a big issue with my phones. I currently have 3 Panasonic and two new BT cordless ones that BT gave me when we went over to fibre several months ago. BT engineer says they all need to be BT ones as the whole system is chaotic regarding incoming calls (phones don't stop ringing when you pick up, sometimes you can't speak to the person, etc). Total madness. Would all BT ones be compatible with my current two? I don't need an answerphone phone as I intend to use the 1571 service. Also, can the system cope with 5 phones okay or should I use fewer?

[imjolly]

the BT phone are connect to the HUB using DECT so how are Panasonic connected - is base station connected to socket on back of hub or the a DV adapter connected elsewhere and the panasonic phones connect to the base station?

[licquorice]

BT 'engineer' talking rubbish ( as usual).

All phones are compatible depending on how you connect to the hub.

BT Digital Voice handsets connect directly to the hub, any other phone or cordless base station needs to either plug into the green socket at the rear of the hub or into a DV adapter registered to the hub.

[fiogob]

The Panasonic base station is connected to the back of the hub. In the rest of the house there are the 2 BT phones and 2 further Panasonic phones. The Panasonic phones are several years old.

[fiogob]

The Panasonic base station is connected to the hub. In the rest of the house there are the 2 BT phones (pretty new) and 2 further Panasonic ones (pretty old).

[imjolly]

have you turned off multi call in call setting using one of the BT phones?

[licquorice]

I use a mixture of Panasonic phones with base station connected to hub and BT DV phones. All work fine.

The only thing you can't do is answer/initiate a call on either type and pick up the call from the other type. There is no connectivity between phones connected to the green socket and DV phones whilst a call is in progress.

[fiogob]

Thanks so much for your help. I can't see that function in the call settings - can only see things called Auto Answer and Auto End Call. I've not knowingly changed anything in the settings as far as I can remember.

[fiogob]

Thanks - not being able to switch makes sense - frankly, it would be quite handy to be able to do that.

[licquorice]

Multi call is the default setting.

It is found in Settings > Line settings > Call settings > Multi Call/Single Call   Select choice and save.