Recently upgraded to Smart Hub 2 and DV last month . Connected my older phone (BT6500) to the rear of the router and then my old extension phone to a DVA. Everything appeared to work !! When I receive a call both phones ring as I would expect but if I answer on the BT6500 (connected directly to the router) I cannot pickup on the extension phone in my office (connected to the DVA) I just get dial tone. I can also dial the home number from the extension phone and the main phone line rings gives the appearance of two separate lines very strange.
I have reset all the system, tried different phones but still get this strange situation.
On a different issue when I call from my EE mobile if I move slightly away from the router the person on the other end of the call can’t hear me and call is lost even though the iPhone is setup for WiFi calling.
did call BT/Openreach out because smart hub kept resetting but they could not find a fault.
any help or advise would be appreciated
