DV switchover but no home phone

[Astrophobic]

Hello,

I got an email from BT about my landline going over to DV. Problem is, I sent my phone back to them 2 weeks ago as I changed my contract and no longer need it. 

Will it affect the broadband when switchover day comes and I don't have a phone to plug in? I only use broadband and my mobile for calls.

Thank you.

[jac_95]

Hi Astrophobic,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

Got some questions or want to learn more about BT’s Digital Voice rollout? BT are running localised events as part of the regional rollout of Digital Voice - Click here to view the Digital Voice events

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

[iniltous · Accepted solution]

anyone with DV can ( if they wish ) chose not connect a phone , you may receive a few emails /texts reminding you to connect a phone but you can ignore them .

Presumably the notification you gave that you are changing to a broadband only service and don’t need telephony, was after the migration to DV was set in place …not connecting a phone won’t affect your broadband , although anyone calling your old number (for a while) may get RTNR , ringtone no reply , or their call goes immediately to voice mail that you won’t be able to pick up .

[Astrophobic]

---

Ah thank you! 

I was debating just buying a phone and plugging it in if it was going to affect the broadband. 

Appreciate your answer!