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Message 1 of 8

Digital Voice - 2 off Essential Digital Home Phones

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Hi the web site page for digital voice says you can either get an advanced phone with Alexa or 2 Essential phones.

However, the shop is only showing advanced phone and I do NOT want to link Alexa and the data sink of Amazon to my BT account / personal contacts...

So - how can I order the two free Essential DV phones?.

 

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Message 2 of 8

Re: Digital Voice - 2 off Essential Digital Home Phones

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Message 3 of 8

Re: Digital Voice - 2 off Essential Digital Home Phones

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Hi @ohforgawdsake2   There is no compulsion to link the Advanced phones with Alexa to Amazon Alexa. The fact that it has Alexa built in doesn’t mean you have to use it.

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Message 4 of 8

Re: Digital Voice - 2 off Essential Digital Home Phones

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ok thanks for that but i'd rather have the two basic phones so my request remains how to order the basic phones.
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Message 5 of 8

Re: Digital Voice - 2 off Essential Digital Home Phones

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@ohforgawdsake2 Have you been sent this link to place your order for your free digital voice equipment?

Thanks

Neil

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Message 6 of 8

Re: Digital Voice - 2 off Essential Digital Home Phones

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yep it was that link.
The sales part of BT retail has this page https://www.bt.com/broadband/digital-voice
which states that on DV you get one advanced or Two free Essential Digital Home Phones.
SO how does one get two essential DV phones?
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Message 7 of 8

Re: Digital Voice - 2 off Essential Digital Home Phones

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Call 150

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Message 8 of 8

Re: Digital Voice - 2 off Essential Digital Home Phones

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Rang 150 and having pfaffed about with their menu system eventually got to speak a live person.

Oh they said i'll put you through to the DV Helpdesk.  Odd I said why is that not on the main menu.  No idea they said.

 

Anywho - 2 basic phones arrived today via Royal Mail.

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