Re: Digital Voice Adaptor

windyrose · ‎27-09-2023

Hello, I am trying to order a Digital Voice Adaptor. When I follow the web link and provide my landline number as requested, I am unable to proceed any further. I have also tried the Text option which, again, does not proceed. And I also phoned 0330 1234 150 but there are no options to choose regarding Digital Voice. Can anyone help, please? Thanks.

jac_95 · ‎27-09-2023

Hi windyrose,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

imjolly · ‎27-09-2023

Have you been moved to digital voice yet?

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windyrose · ‎29-09-2023

Hello, no we haven't been moved over yet but have been sent the pre mentioned links to get an adaptor. As I said - not able to make any of the options to request an adaptor work.