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Message 1 of 7

Digital Voice... No new hub?

I've had the final comms to say we'll be switched to Digital Voice in the next couple of weeks, all seems simple enough but... The info also says people will be sent a Smart Hub 2 if they need one (I do! My old Home Hub 6 doesn't have a phone port), but I've not received one or had any kind of notification that one is on the way.

Should I worry, or I do I just sit tight and one will appear in the nick of time like magic?

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Message 2 of 7

Re: Digital Voice... No new hub?

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Message 3 of 7

Re: Digital Voice... No new hub?

I expect you to receive a new SH2 once a date for your DV switchover has been confirmed



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Message 4 of 7

Re: Digital Voice... No new hub?

The date has been confirmed - it happens next week.

But no sign of a hub that is compatible...

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Message 5 of 7

Re: Digital Voice... No new hub?

if you have had an actual date then I would expect SH2 to arrive a day or so beforehand.  you can phone CS 03301234150 and check



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Message 6 of 7

Re: Digital Voice... No new hub?

Mine arrived 5 days before switchover date. Hope that helps.
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Message 7 of 7

Re: Digital Voice... No new hub?

Mine arrived 5 days before switchover date.
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