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Which part of BT Group controls/manages the virtual network that Digital Voice calls pass through.
Is this an acceptable topic for this forum?
Solved! Go to Solution.
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Re: Digital Voice network architecture.
Each communication provider now runs their own VoIP network.
For BT Consumer, it would be Digital and Networks teams that implements and maintains the BT Digital Voice service and it's various gateways and other infrastructure.
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Re: Digital Voice network architecture.
Do the digital and networks teams have their own technicians to physically fault/repair gateway equipment.
At what equipment stage does it become openreach network engineers.
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Re: Digital Voice network architecture.
As DV is a proprietary BT system, I can't see that Openreach are involved anywhere. Openreach are only responsible for the medium carrying DV, not DV itself.
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Re: Digital Voice network architecture.
Sorry I mentioned Openreach, I did try to avoid the name. Lapse of concentration on my part.
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Openreach won't handle the day to day running or implementation of the communication provider's VoIP service apart from the moving customers off the WLR (PSTN) network and onto a SoGEA/SOTAP or FTTP product.
BT Digital and BT Networks have their own software engineers, network and software driven network engineers along with technicians and support teams. You'll probably find that most issues with VoIP services are actually fixed by applying software patches and running scripts rather than an actual person having to physically go somewhere (unless it's an underlying kit and rack issue where the virtual servers are running)
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Re: Digital Voice network architecture.
Thank you jac 95, that was just the sort of information I was wanting.