To update this. I phoned BT in December, explained the situation and the assistant I spoke to said that he could see an issue, had dealt with something similar the day before, fixed things and everything was back to normal. Then last week the same thing happened - phone adaptor flashing red, and the hub manager showing that the phone was 'Not configured' . Contacted BT again (had to do it via text this time as the contact procedure seems to have changed) and as I was waiting the phone adaptor went to the normal colour once again. The operative told me that resetting the hub would have sorted things, but I don't believe this is true, but I let it go. Anyway, today the phone line has gone again - broadband is fine, but the phone adaptor is flashing red and the phone 'Not Configured'. Can anyone give any guidance as to why this would keep happening? Thanks again for taking the time to read this, and any help that you can give.
