Digital Voice

[fizzical]

I currently have 3 handsets, do you only get one when you upgrade?

[VeteranISPUser]

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@fizzicalwrote:

I currently have 3 handsets, do you only get one when you upgrade?

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Hi @fizzical   Or carry on using your 3 handsets.

[fizzical]

But then you don't get the full benefit of Digital Voice?

[licquorice]

You get either 2 basic or 1 advanced handset

[fizzical]

Thank you, would my existing handsets be compatible with the new advanced one?

[pottyperson]

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@fizzical wrote:
Thank you, would my existing handsets be compatible with the new advanced one?

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Yes, just plug the base unit into the phone socket in the back of the hub. You can use the supplied handset(s) alongside your existing ones if you want.

[VeteranISPUser]

Hi @fizzical 

It is not simple to say they are compatible but you can use your existing 3 handsets together with the HD Phone giving you 4 handsets. New and old will not share contacts and you will need to be careful which system you are going to pick up voice mail.

I didn't personally mess about with mixing systems and picked up 3 extra Advanced HD phones with Alexa cheap from a well know auction site. You can also buy them new from BT.

BT Advanced Digital Home Phone with Alexa built-in (101806) | BT Shop

[pottyperson]

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@VeteranISPUser wrote:

Hi @fizzical 

It is not simple to say they are compatible but you can use your existing 3 handsets together with the HD Phone giving you 4 handsets. New and old will not share contacts and you will need to be careful which system you are going to pick up voice mail.

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That's right, which is why I said "alongside". It's worth keeping at least one non-DV handset because of the danger of losing your contacts list if the router needs to be reset and you haven't faffed about exporting the list to a safe place.