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Message 1 of 4

Digital voice phones (not arrived)

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Hi BTC,

When signing up a few months ago, I was told I would get two phones with my order, but these have not arrived yet, can this be sorted out in the forum?

Thank you.

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Message 2 of 4

Re: Digital voice phones (not arrived)

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Phone CS 03301234150 and they will be able to help.  Currently BT no longer offer free phones on move to DV



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Message 3 of 4

Re: Digital voice phones (not arrived)

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Hi @Tyro1 and welcome to our community.

Thanks for posting about the DV handsets, sorry you haven't received them. Your best bet would be to follow @imjolly advice and give customer services a call. Let us know how you get on.

Cheers

David

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Message 4 of 4

Re: Digital voice phones (not arrived)

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Hi DavidM,

I will thank you.

Tyro
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