Digital voice

[Brispope]

I keep getting text messages asking me if I am ready to switch.  My mobile network doesn't recognise text short code numbers so I can't reply.  Are there any alternative ways to respond? 

[licquorice]

What is your intention? If it is to move to DV, call customer services 0330 1234 150 if it is to decline, do nothing until pestered by other means.

[COMPANY-PENSIONER]

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@Brispopewrote:

I keep getting text messages asking me if I am ready to switch.  My mobile network doesn't recognise text short code numbers so I can't reply.  Are there any alternative ways to respond? 

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I'm also text rich, and action poor. SH2-less. I exist on the outer extremities of one of the ring-fenced exceptions categories. Why wait for the 2025 deadline, go for the migration, as requested, now. It's out there somewhere: if only.

I occasionally have a look in my BT account; to see if any DV Migration order has been raised. Nothing.
Still, a new CEO next Thursday.

[COMPANY-PENSIONER]

I received an email today. DV-Day next week.
Order placed in My Account.

So, let's see, if the process works ?

[chrisjp]

When my migration to DV happened it really wasn't much of a "journey".
Admittedly it didn't take place on the day BT claimed it would but, when I no longer got a dial tone on my telephone plugged into the master socket, I just unplugged it and plugged it into the SH2 which had arrived in the post a few days previously and which was easy to set up in place of my existing modem/router.
It was all pretty simple!

[RIC9380]

@chrisjp Likewise. It was a bit of a non event for me too so I don't really understand why some people on here are shuddering in absolute panic and popping valium every 10 minutes!

[c64z86]

People don't like change, it's as simple as that. 

No big mystery, and nothing to get one over on others for because we understand it better or have had a painless switchover.

Let's help them and then move on.