I bought a house last year and am now getting round to wanting a phone line to have broadband.
The problem is that the previous occupants - for a reason best known to themselves - cut the wire inside the house between the oval-shaped connection box and the phone socket on the wall. This needs repair, and probably a new socket as well. Is this something BT can do/has to do?
Also, I have no idea what the phone number is here. Is there any way of finding that out?
