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dephead2004
Aspiring Expert
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Message 1 of 3

Error Message on BT Advanced Digital Home Phone with Alexa built-in

The repeated error message on the screen is "Unable to update you right now. We'll update you later."

If you try a manual update the phone states Checking for new Software -> Software Up to date

Is there a bug or a solution please

 

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imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Error Message on BT Advanced Digital Home Phone with Alexa built-in

Have you tried going into phone menu and then select reset.  You will have to set up phone again but see if the sorts out update



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dephead2004
Aspiring Expert
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Message 3 of 3

Re: Error Message on BT Advanced Digital Home Phone with Alexa built-in

Thank you, I have. It keeps coming back

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