I’ve bought an Everyday telephone with basic call barring from Currys yesterday, and put in some stored numbers, yet the “phone book” button states it’s empty when pressed.
I then tried to put in the numbers again but it then says it’s a duplicate entry.
Welcome to this user forum for BT Retail phone and broadband customers.
Is it this one?
Try the helpdesk.
If your phone is within warranty:
By phone: 0800 218 2182
Monday to Friday 9am to 5.30pm, Saturday 9am to 2pm
By email: Click here for email support
If you have read the online manual, and still cannot get the function to work, then give the helpdesk a call, as they are the only people that can provide support.
This forum provides support for BT Retail broadband, and issues with the phone service, whether delivered by PSTN, or BT Digital Voice.
Maybe try a factory reset of the base as per P.32 of the manual.
Speak to the helpdesk, I am sure they will point you in the right direction.
One advantage of the helpdesk, is that they would be aware of any misprints in the manual, that may be misleading you,