FTTP & digital voice

[David1946]

My nearly-new house has fttp and it's associated phone is surely digital.  All  handsets are connected by POTS wiring and sockets to a phone socket at the base of the 'ONT' box.  Now multiple messages by post and email from BT urge me to convert to digital voice.  Apparently I do so by plugging into the router green socket instead of the 'ont ' box. 

The BT paper work explains nothing. Surely I have digital voice already?

Can anyone explain why this change is necessary?  Hitherto I thought I understood how phones, both analogue and digital, and broadband work.  I have not yet changed anything, to see what happens next.

[jac_95]

Hi David1946,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

[licquorice]

What you currently have is FVA, fibre voice access which is an early voice system over FTTP by Openreach which is being discontinued in favour of a BT VoIP system known as Digital Voice. The faq describes it operation and possibilities.