How to determine my landline number and eventually switch to the digital voice service?

[Crius]

Titles says it all.

I have a fibre 100, but I can't find mention of the landline number assigned anywhere.

To be honest, I can't even find a “contract” to download or view anywhere in my BT Dashboard.

[licquorice]

If you are not on DV, dial 17070 and it will read back your number.

Alternatively, simply call your mobile and see what number is displayed.

[Crius]

I do not have a landline phone, I simply needed the number because some services ask me to provide the landline number for some outdated odd reason.

[imjolly]

@Crius 

Are you sure the package you purchase is broadband with phone and not broadband only

[Crius]

That's a legitimate question I'd like to verify as well and the reason I was looking for some details on the service.. in my contract. But all I've got is a mail saying "yay, you broadband package is going to be active soon" etc etc.

I mean, cool and hip but I'd like some actual old school papers, in pdf format maybe, that details my services?

I mean, any other provider I have ever used gave at least a landline anyway with a service "pay per use" or simply unlimited calls even. BT being who it is, I would assume it's not "an optional" but even if it is, I'd like to check that somewhere.

[licquorice]

Your services are whatever you ordered. Do you not know what you ordered?

[Keith_Beddoe]

@Crius 

To find your contract go to https://www.bt.com/mybt and log in.

Next go to 'Your Products'. If you have broadband click on Manage.

On the next page it should show something like this:

[Crius]

It's incredible that I end up having to "defend" myself for asking that a company that I am paying, give me a way to verify the service I am paying for.

But hey, if you really want to know, Mr. White Knight of British Telecom, they messed up my order quite nicely and had to cancel and make a new one because they gave me the wrong offer in the first place. They did all by themselves so I can't be sure if the "re-order" missed something because I only have an email thanking me for choosing BT.

Now, that happened in July. Forgive me, your grace, if I am trying to get some clarification exactly for that matter.

If you don't have anything of value to contribute, you can always go to a pub and have a beer.

Thank you

[Crius]

That is the first thing I did, expecting to find the details of my services.

However, nothing really useful is shown there, beside the length of the contract.

Nothing else. Do you have a landline service as well? It doesn't show on your details. Should it be visible there if it was activated?

[gg30340]

If you have a broadband with Digital Voice package your phone number will be shown on the admin Home page of your BT Smarthub2.