I am trying to register a problem for my elderly Parents phone line. How do I acheive this easily?

[5p1ff]

Trying to report a fault on my parents home LL. They are in their lates 80's and have no broadband or internet.

How can I do this easily?

[Keith_Beddoe]

@5p1ff 

Welcome to this user forum for BT Retail phone and broadband customers.

Ring 0800 800 151 and when it asks you what number you are calling about, enter their number.

Try that, and update this thread.