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Thanks Leanne, Calls from 0800 028 5085 are going straight to voicemail Yesterday at 1852 there was a call from 0800 028 5085 which was flagged as a Missed Call, at the time I was sitting at my computer with my phone on the desk and it Did Not ring. And a voicemail advising that they would call again on Monday. This is the second call from BT which has gone straight to voicemail. What next ??? please advise.
I'm sorry the calls are going to voicemail, could you try calling our broadband guides or using the message us option on the get in touch page and the team can get this looked into for you.
I have spoken to the guides Three times recently all to no avail. They have not managed to find a resolution. I have contacted the CEO office, my emails have been ignored, despite being read, the last email was read at 1053 this morning.
Hi - this response did leave me thinking who is making the call (i.e. picking up the handset and dialling the other) you or your contact? as you stated"v=3 It is my contact who has unlimited calls with Telstra." so that makes me wonder if they are calling you when this drop out happens? and there is no answer to the rest of the queries... This said, t looks like you have a Moderator on it now. I wish you all the best. I will leave with them and their better connected ties with BT.
Calls are incoming from Australia. All calls to me from BT are going to voicemail, so we are now going around in circles. Voicemail msg advises that they willcall me again. There also BYE requests in router event log but cannot ascertain which end is sending the BYE requests. Wireshark may be of help.
Calls are from Australia. All calls from BT are going straight to voicemail so at the moment we are going round in circles. Voicemail advises that they will call me again
