Land Line

[yorkymoss65]

Our Landline Phone rings but we cannot hear the Caller !! Also When we try to dial Out there is no Sound coming from the Handset

Any Help please - Tks Yorkymoss

[imjolly]

Are you a BT RETAIL  customer for phone and broadband?

Is the phone corded or wireless with base station?

[yorkymoss65]

Hello,  The Phone is Cordless  on a Base Station  - I am a BT Landline Customer

Hope that Helps - Yorkymoss

[imjolly]

Do you get a dial tone?  If not you need to report phone fault to 150 or 0800800150 from mobile phone

[NigelB72]

I'd suggest trying another phone to rule out an issue with that first 

[yorkymoss65]

Thanks for reply will report fault with BT, Your Kind attention most appreciated. Rgds Yorkymoss

[JohnC2]

Hi @yorkymoss65 welcome to the forum. Did you get the fault reported ok?

Cheers
John

[yorkymoss65]

Good Evening John,

Tks for Msg - Yes BT Engineer coming to Fix Fault tomorrow Morning = Tks for your kind assistance

Yorkymoss