Landline Down in Aberdeen

[Eve2309]

I have had no Landline for 36 hours. Phoned my provider which is Now TV and they said that Openreach is fixing it.  Can't find anything about this problem online.  A major problem as my 88-year-old mother lives with me and need the landline.  Can anyone help or provide a telephone number that I can phone to chase up.  Thank you

[garybs29 · Accepted solution]

You'll have to contact Now, they have the relationship with openreach. Nobody here or at BT can help

[imjolly]

you need to contact your provider Now tv as this is a customer forum for BT Retail and there are no links from here to openreach

[Keith_Beddoe]

@Eve2309 

This is a BT Retail Customer Forum and has no connection to Openreach.

You need to chase up your own provider, Now TV.

Sorry, this BT forum cannot help with this.

Try your provider`s forum https://community.nowtv.com/t5/Forums/ct-p/Forums

[Eve2309]

Thank you for explaining

[rbz5416]

https://help.nowtv.com/article/accessibility-support